Undergraduate Students

New Students: During New Student Orientation (NSO) new students will schedule an advising appointment with their Academic Advisor who will then register the student for classes. Upon advising and registration, new students must pay for their first semester within week 1 of that semester in order to avoid late fees. For subsequent semesters, the deadlines under "Current Students" apply (see below).

Current Students: Current students should register for their courses with their Academic Advisor by week 7 of each term. After registration, students must pay their tuition for the upcoming semester. Payments for the semester will be accepted until Friday of the break week (week 0) without penalty. See different types of payment listed below.

Graduate Students

New Students: New students register during the first advising session with the Graduate Academic Advisor Dr. Christopher Kummer. Upon advising and registration, new students must pay for their first term within week 1 of that term in order to avoid late fees. For subsequent terms, the deadlines under "Current Students" apply (see below).

Current Students: Current students receive registration forms in the mail. Completed registration forms can be mailed back or handed in to the Graduate Advisor, Dr. Christopher Kummer. After registering, students must pay their tuition during weeks 7 and 8 of the term for the upcoming term. Payments for the term will be accepted until Friday of break week without penalty. See different types of payment listed below.

Payment types

Bank Transfer
Payment sheets are available in the Finance Office (room #308), with the advisors, or at reception.
*Please indicate full name and semester/term on the payment sheet

Webster University Vienna Bank Connection Information:
ERSTE BANK
IBAN Code#: AT 472 011 131 003 101 197
BIC/SWIFT Code#: GIBAATWW

Bank instructions/transfers (pdf, 67.6 KB)

Please indicate your student ID number on any transaction to Webster.

Payment must be sent directly to Webster University before the semester/term deadline. A confirmation (proof of bank transfer) must be sent to the Finance Officer Ms. Carina Starlinger-Mazelle (room 308) if the transfer is initiated less than a week before the semester/term deadline.

Direct Debit Order
"Abbuchungsauftrag für Lastschriften"
A Direct Debit Order needs to be arranged between the payer and the payer's bank. Please submit the agreement letter to the Finance Officer.

Credit Card
American Express, Diners Club, Eurocard/Mastercard, Visa are accepted. Credit card charge orders can be made in advance either per term or per standing order.

To set up this payment option, download the order form (pdf, 110.84 KB) and send it to our Finance Officer Ms. Carina Starlinger-Mazelle.

In connection to standing credit card charge orders; in case of a) course load changes, b) registration on the day of deadline, c) late course registration after the deadline, d) class adds in week 1 or 2, this must be reported to the Finance Officer for initiation of (additional) charge.

Instructions

• Late registration and Payment: Payments for registration made after the deadline must include a late fee of EUR 80.- per semester/term.
• Add courses: Students adding a course (to add a course the student needs to turn in an add form to his/her academic advisor): Graduate and Undergraduate summer term students and part time undergraduate students have 5 work days to pay for the added credit hours counted from the day of add initiation. Undergraduate students who change from part-time to full-time studies have 5 work days to pay for the tuition difference counting from the day of add initiation.
• Sponsorship: Organizations or individuals who are sponsoring a student's education at Webster should submit a statement of financial responsibility, before the student start at Webster Vienna, including duration and/or amount of sponsorship. Webster Vienna will provide sponsors with an invoice confirming payment which can also be used for tax purposes.
• Invoices: Invoices confirming payment for tax or other purposes can be provided to students upon request per calendar or academic year. Please contact the Finance Officer Ms. Carina Starlinger-Mazelle, phone number (+43 1) 269 92 93 Ext. 25.

Refunds

It is the student's responsibility to file the appropriate course drop or withdrawal form available from and signed by their Advisor. Request for refund forms can be picked up from the Advisors or the Finance Officer and must be submitted to the Finance Officer. Refund transfers will be made exclusively to the payor / sender of the relevant payment (unless authorization provision by the payor of other addressee) and only upon provision of bank connection information for refund by the payer.

Graduate students and Undergraduate summer term students: Refund transfers will be made only after Week 4 of the term.

Undergraduate Fall & Spring semester: Flat-fee tuition refunds are made after a semester and only if drops and/or withdrawals reduce the credit load below 12 credit hours.

Refund Schedule

Online Courses
Students must register with Vienna and pay the Vienna tuition rate.

Study abroad students from Vienna to other campuses
Vienna students attending other campuses register and pay with Vienna as follows:

• UG: for the duration of 5 terms (or 6 if the 6th term is Fall II or Spring II of an Academic Year)
• G: for the duration of 2 terms (or 3 if the 3rd term is Fall II or Spring II of an Academic Year)
• Other fees (material or lab fees) are to be paid at the campus of attendance, during indicated period.

Certificate of Enrollment

To request a Certificate of Enrollment, please complete a request form at the Reception. Upon student account clearance, the letter will be available within one week.

Please note that, Certificates of Enrollment (Inskriptionsbestätigung) will be distributed earliest week 3 of the current term, upon confirmation of class attendance by your instructor, and payment of tuition fees. The Certificate of Enrollment is an official document stating that you are an active student for the current term and, therefore, a confirmation of your attendance.

Transcripts

The request for transcripts can be made either with the advisor or at reception. They are issued by the main campus in St. Louis and will be issued upon student account clearance.

Contact Information

Financial matters are often urgent and, therefore, the Finance Office does not hold fixed office hours. Please make an appointment with Finance Officer Ms. Carina Starlinger-Mazelle - phone number (+43 1) 269 92 93 Ext. 25- in advance if possible. The Finance Office is located on the 3rd floor in room 308.